Frequently Asked Questions

Do you deliver across India?

Yes, Al Habibi Store offers delivery across India. Delivery generally takes 2–5 days, depending on your location and courier service.

How much does shipping cost?

Shipping is free on orders above ₹999. Orders below ₹999 have a standard shipping charge of ₹40.

Do you offer Cash on Delivery?

COD is available on eligible orders up to ₹1,499. A ₹100 COD charge applies. Orders above ₹1,499 are prepaid.

Which payment methods do you accept?

We accept UPI, cards and other prepaid payment methods available at checkout, as well as COD on eligible orders.

Can I exchange a hijab?

Eligible products can be requested for exchange within 3 days of delivery. Items must be unused, unworn and in their original condition. An unboxing video is required for exchange-related claims.

Can I return a product?

Eligible returns are subject to our return policy. Products must remain unused, unworn and in their original condition. Applicable courier charges may be deducted from a refund. Contact our team to confirm eligibility.

What if my order arrives damaged or incorrect?

Keep the product and packaging, and contact us promptly with your order number and unboxing video so our team can review the issue.

How do I check my delivery status?

Refer to the shipping or tracking information provided with your order. If you need further assistance, contact our support team with your order number.

How do I care for my hijab?

Care instructions depend on the fabric. Check the individual product description and any care label supplied with the item. When in doubt, use a gentle cleaning method appropriate for the fabric.

Still have a question?

Visit our Contact Us page, and our team will help you with your enquiry.